Data protection


We welcome you to our website and appreciate your interest in our company. We take the protection of your personal data very seriously. Our data protection provisions comply with applicable statutory regulations on the protection of personal data, in particular with the provisions of the EU General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection provisions applicable to Zapf Creation AG. Therefore, please take a moment to familiarise yourself with our data protection information. It explains which data we collect on our website, what we use it for and what options are available to you.  Responsibility in terms of data protection law lies with Zapf Creation AG, postal address: Mönchrödener Str. 13, 96472 Rödental, Germany.

Purpose of data protection

Subject of data protection is personal data. In accordance with Art. 4 (1) GDPR, personal data encompasses any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

This includes information such as name, postal address, email address or telephone number, but also usage data such as your IP address.

Data collection

In general, we do not require any personal data when you visit our website. We merely take note of information about the name of your internet service provider and the websites you access from us. In this, you, the internet user, remain anonymous, as we only analyse this information for statistical purposes (e.g. number of times the individual websites are accessed).
Any additional information, such as your name, postal address, telephone number and email address, which you provide via email as part of a contact request or job application are only processed by us for these specific purposes.
The personal data transmitted to the persons responsible for processing here depends on the data you provide through entries in the contact form or via email.
The data is currently transmitted in an unencrypted format; this means that the possibility of unauthorised third parties reading this information during transmission cannot be completely ruled out. However, there is the option of using alternative forms of communication (e.g. post or fax) that offer greater security than unencrypted email.


Zapf Creation AG uses cookies in multiple locations. These cookies help us to make our website more user-friendly, safer and more effective. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive).
They enable us to analyse which users use our websites, so that we can design the website content in line with the needs of those who visit it. In addition, the cookies give us the opportunity to measure the effectiveness of a specific advertisement and to position it depending on the topics the user is interested in, for example.
Most of the cookies we use are so-called ‘session cookies’. These are deleted automatically when you leave our website. 
We also use ‘permanent cookies’. These remain saved on the device between browser sessions and are not deleted when the browser is closed. The saved cookies or equivalent data records have a lifespan of 30 days, after which the cookies are deleted from your IT system.
We request that you accept the use of cookies to allow the full functionality of the website. Should you refuse the use of cookies, you may not be able to take advantage of all the functions offered by our website.
Most web browsers automatically accept cookies. However, you can usually change the settings in your browser if you would prefer not to send this information.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website to analyse how visitors use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, Google will shorten your IP address before transmitting it within EU Member States or in other member states of the European Economic Area. Your full IP address will only be transmitted to a Google server in the USA and shortened there in exceptional cases. On behalf of the operator of this website, Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage for the website operator. Google will not associate your browser’s IP address transmitted for Google Analytics purposes with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent the collection of data generated by the cookie about your use of the website (including your IP address) and its processing by Google by downloading and installing the browser plug-in provided under the following link. The current link is

If your web browser does not support the above link to the Google browser add-on (e.g. when accessing our website from your smartphone), you can also prevent data collection by Google Analytics by clicking on the following link. This places an opt-out cookie that prevents your data being collected when you visit this website in future: Deactivate Google Analytics

Use and disclosure of personal data/earmarking

We will only collect, process and use all the personal data we receive from you during your use of the Zapf Creation AG website for the stated purpose. In doing so, we ensure that this is done within the applicable legal framework and only with your permission.
We will not publish, sell or provide the collected personal data to third parties by any other means. This data will not be used for advertising purposes.

Rights of persons affected

You have the right to obtain information about the personal data relating to you and to its correction or deletion, as long as this does not violate any statutory retention obligations. You are also entitled to demand limitation of processing by Zapf Creation AG and to assert a right of objection to the processing and the right to data portability. You also have the right to submit a complaint to the supervisory authority.

Routine deletion and blocking of personal data

Zapf Creation AG processes and saves personal data on the person affected only for the period in which this is required to achieve the storage purpose or for the period of a statutory retention obligation. Once the purpose has been achieved or the period has expired, the relevant data is routinely deleted, as long as it is no longer required for contract fulfilment or contract initiation. 

Data protection concerning applications and application processes

Zapf Creation AG collects and processes the personal data of applicants for the purpose of conducting the application process. Processing may also take place electronically. This is the case when an applicant transmits application documents to Zapf Creation AG electronically via email. Where Zapf Creation AG concludes an employment contract with the applicant, the data transmitted is saved for the purpose of processing the employment relationship, taking the statutory provisions into account. Where Zapf Creation AG does not conclude an employment contract with the applicant, the application documents shall be deleted in accordance with the statutory regulations following announcement of the rejection decision, unless such deletion is barred by other justified interests of the company. Other justified interests in this sense include, for example, a burden of proof in proceedings in accordance with the German General Act on Equal Treatment (AGG).

Data security

We have taken appropriate technical and organisational measures in order to protect the data we save on our employees/customers/suppliers against random or deliberate manipulation, loss, destruction or access by unauthorised persons. The security levels are constantly examined in collaboration with security experts and adapted to new security standards.

Questions on data protection?

In case you have any question on data protection, please contact: Datenschutz(at) or write to Zapf Creation AG, subject “Data Protection”, Mönchrödener Str. 13, 96472 Rödental, Germany.